Terms and conditions

TERMS AND CONDITIONS OF USE FOR GATEWAY CASINOS HANOVER

1. INTRODUCTION

   These Terms and Conditions ("Terms") apply to all users who access or use the services provided by Gateway Casinos Hanover ("Casino" or "we"). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. AGE RESTRICTION

   You must be at least 19 years old to participate in any gaming activity within the Casino. If we discover that you are under the age of 19, your account will be suspended immediately.

3. RESPONSIBLE GAMING POLICY

   The Casino is committed to promoting responsible gaming practices. We encourage all players to gamble responsibly and within their means. For more information on our Responsible Gaming Policy, please visit our website or speak with a casino representative.

4. SELF-EXCLUSION

   If you feel that your gambling habits are becoming problematic, we offer voluntary self-exclusion as an option. Please contact us in person at the Casino to initiate this process.

5. GAMING LIMITS

   We recommend setting limits on your gaming activity to prevent overspending and maintain a healthy balance between gaming and other aspects of your life. You can set personal limits through our Responsible Gaming Program.

6. ACCOUNT RESTRICTIONS

   The Casino reserves the right to suspend or terminate an account at any time if we suspect fraudulent activity, abuse of promotions, or violation of these Terms.

7. SECURITY AND FAIR PLAY

   We take the security and fairness of our games seriously. Our slot machines are tested and certified by reputable independent testing laboratories to ensure their randomness and integrity. We also use industry-standard SSL encryption to protect your data.

8. CUSTOMER SUPPORT

   Our customer service staff is available on-site at the Casino during operating hours to assist with any queries or concerns you may have.

9. RESPONSIBLE GAMING RESOURCES

   We provide links to external responsible gaming resources, including ConnexOntario and other provincial mental health services. Please visit our website for more information.

10. GENERAL TERMS

    These Terms are governed by and construed in accordance with the laws of Ontario and Canada. Any disputes arising from these Terms shall be resolved through binding arbitration as determined by a court of competent jurisdiction.

11. CHANGES TO THESE TERMS

    We reserve the right to amend or update these Terms at any time without prior notice. Your continued use of our services following such changes constitutes your acceptance of the revised Terms.

12. ENTIRE AGREEMENT

    These Terms, together with our Responsible Gaming Policy and other applicable policies, constitute the entire agreement between you and us regarding access and use of our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms, please refrain from further use of our services.